Privacy Policy
Last Updated: 27.09.2024
At GLOW X GO, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Australian Privacy Act 1988 (Cth) and other relevant laws and regulations.
1. Collection of Personal Information
We may collect personal information when you interact with our website, products, or services, including but not limited to:
- Full Name
- Contact Details (such as email address and phone number)
- Shipping/Billing Address
- Payment Information (e.g., credit/debit card details)
- Purchase History
- IP Address, Browser Type, and Cookies
- Social Media Handles (if applicable)
We collect personal information directly from you through forms on our website, sign-up fields, transactions, and other direct interactions. In some instances, we may also collect personal information from third-party sources with your consent.
2. Use of Personal Information
The information we collect is used for the following purposes:
- Processing and fulfilling orders.
- Providing customer support and managing your account.
- Sending promotional communications, newsletters, and updates, only with your explicit consent.
- Conducting market research and analysis to improve our products and services.
- Personalising your shopping experience on our website.
- Ensuring the security of our systems and the prevention of fraud.
We do not sell or rent your personal information to third parties.
3. Disclosure of Personal Information
We may share your personal information with:
- Service Providers: Third-party vendors, including payment processors and delivery services, for order processing and fulfillment.
- Legal Authorities: If required by law, regulation, or legal processes such as a court order.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business deal, but we will notify you before any such transfer takes place.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your experience. Cookies are small data files stored on your device that help us understand your preferences. You can adjust your browser settings to reject cookies; however, this may limit the functionality of our website.
5. Data Security
We implement reasonable security measures to protect your personal information against unauthorized access, alteration, or disclosure. These include encryption technologies, firewalls, and secure data storage practices. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Under the Australian Privacy Principles, you have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to your personal information if it is inaccurate or incomplete.
- Opt-Out: Unsubscribe from our marketing communications at any time.
- Erasure: Request deletion of your personal information, subject to certain legal obligations.
To exercise these rights, please contact us at [Your Contact Email].
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of each site you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
GLOW X GO
Email: info@glowxgo.com